FAQ

Twelve answers to the questions every commercial buyer asks.

Real questions from real customers — payback math, financing structures, warranty coverage, install timelines, and what makes Reliant different from a solar broker.

01

How long does a commercial solar project take from contract to PTO?

For systems in the 500 kW – 2 MW range, expect 5 to 9 months total. The construction itself is the fastest piece (4–14 weeks on site depending on size). Most of the calendar lives in permitting (city + utility) and the final utility witness test. Best-case timelines assume permits clear quickly, hardware ships on schedule, and weather cooperates. Build the realistic timeline into your fiscal-year plan; treat best-case as upside.

02

What's the typical payback period?

For NJ commercial projects with the federal ITC + accelerated depreciation + state SREC stack, payback typically lands at 4–7 years on equipment with a 25-year+ production warranty. After payback, the system continues producing for another two decades. Specific payback depends on your facility's load profile, utility tariff, and tax position — we model all four financing structures (cash, loan, PPA, C-PACE) side-by-side during the proposal phase.

03

Do you offer $0-down options?

Yes — both for commercial and residential. Commercial: PPA (we own and operate, you pay only for kWh produced, typically 20–40% below utility rates) or C-PACE financing in eligible states. Residential: solar loans with $0-down structures that are typically cash-flow-positive from month one. Tax-limited entities (schools, non-profits) almost always go PPA so a third party can monetize the ITC and depreciation on your behalf.

04

What incentives are available for my project?

Federal: 30% Investment Tax Credit (ITC) plus accelerated MACRS depreciation. State (varies by location): NJ Successor Solar Incentive (SuSI), NY-Sun, PA SREC market, CT ZREC/LREC. Agricultural projects can qualify for USDA REAP grants (up to 50% of cost). We handle the program applications and ensure no eligible incentive gets left on the table.

05

What warranties do you provide?

Three independent warranties stack on every install: 10-year workmanship warranty (every joint, conduit, and connection by our crews), 25-year production warranty (output guaranteed against the energy model — if it underperforms we make you whole), and 25-year product warranty (manufacturer-backed on Tier-1 panels and inverters, passed straight to you). This is the longest commercial coverage in the industry.

06

Can you do solar + battery storage together?

Yes, and we recommend it for industrial customers with high demand charges. Battery storage discharges during peak windows to shave demand-charge spikes solar alone can't address. Pairing solar + storage with proper sizing typically cuts industrial bills 40–55% (vs. 25–35% with solar only). Storage now qualifies for a standalone federal ITC even without solar.

07

What states do you serve?

Tri-state primary focus: New Jersey (every county), New York (downstate, Long Island, Hudson Valley), and Pennsylvania (eastern PA + Lehigh Valley + Philly metro). Extended Northeast for selected projects: Connecticut, Maryland, Delaware, and Massachusetts. For multi-site portfolios and brand-standard rollouts we mobilize nationally. Headquartered in South Plainfield, NJ.

08

Do you do residential solar?

Yes — same engineering rigor we bring to commercial buildings, scaled for your home. We don't treat residential as an afterthought. For New Jersey homes the primary incentive stack is the Successor Solar Incentive (SuSI / SREC-II) over 15 years, 1:1 net metering, and the state's property-tax exemption for solar-added value. Most NJ homes see 8–12-year paybacks on equipment with 25-year warranties. See our residential services page for details.

09

What happens if my system underperforms its production model?

Our 25-year production warranty makes you whole. If your system produces less than the modeled output (after accounting for weather variance and normal degradation curves), we either repair, replace, or compensate the shortfall. Most reputable installers offer a workmanship warranty; very few back the production guarantee at our level.

10

Do you handle removal of old solar systems?

We can. Re-roofing under an existing array, replacing legacy systems with modern equipment, or decommissioning failed installations from other contractors — we've done all three. If you're considering re-roofing on a building with existing panels, talk to us before pulling the trigger; sometimes a coordinated panel-removal-and-reinstall costs less than you'd expect.

11

What's the difference between Reliant and a solar broker?

A broker designs your system, sells you the proposal, then subcontracts engineering, procurement, and installation to whoever bid lowest. Three companies, three margins, three points of failure. We're a full EPC: in-house engineers, direct manufacturer relationships, our own installation crews. One company, one warranty stack, one phone number when something needs to be made right. Most commercial systems that fail in year 7 fail because nobody owns the whole project end-to-end.

12

What's required to get a quote?

For an initial assessment: 12 months of utility bills (you can export these from your utility account portal) and either a property address or roof access for our team to walk it. We come back with a candid fit/no-fit answer in about a week. If we're a fit, the formal fixed-price EPC proposal follows in 2–4 weeks.

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